Trainee Technical Service Department - Manuals

Regio:
Hoofddorp
 
Main tasks

Trainee Technical Service Department - Manuals

MAIN TASKS

Based on the existing systems prepare clear and easy to understand operating manuals for both warranty systems operated by KME:

Internal; Describe all the steps and options available in the Power9 “Green screen” to processes:

  • Rework set-up and handling (including warehouse processes,
  • Recall/FDM/FAR set-up and handling,
  • Claim judgement, adjustment and approval.

External; Describe the DealerNet system and usage;

  • Product registration,
  • Extended warranty registration and subsequent processes,
  • Claim submission, correction, adding photo’s, etc.
  • Coordination of the manual translation (Branch languages).

Related warranty processes;

  • Welcome letters,
  • Recall/FDM (Factory Directed Modification) letters and reminders,
  • “My Kawasaki” (If development allows).

 

JOB REQUIREMENTS
  • Minimum Education MBO/HBO Education.

     

  • College or advanced college education, preferably automotive/engineering or journalism.
  • Good command of English.
Arbeidsvoorwaarden

Working conditions:

The candidiate receives a internship compensation.

The activities can be done partly from home.

Overige informatie
  • This position trainee is a temporary activity focused only and solely at the preparation of the warranty system manuals. These manuals are to be completed at the end of the term (= 3 months).
  • Trainee will work directly together with the TSD assistant manager and will discuss and conclude the activities as instructed/guided by him.

Our office is located in Hoofddorp and easility accesible by public transport.

We have plenty of own parking places available.

Sollicitatie informatie

If you have any questions and/or remarks in relation to this exciting position then please contact our human resources section by telephonenumber 0235670500.

To apply:

Send your motivation and c.v. to humanresources@kawasaki.eu

 Kernwoorden