Trainee Technical Service Department – Market study

Regio:
hoofddorp
 
MAIN PURPOSE OF THE JOB

Trainee Technical Service Department – Market study

Prepare a comprehensive study of the Kawasaki competitor in the field of technical service and after sales, which may serve as the basis for developing Kawasaki’s technical support activities and review existing activates to better serve the changing market trends and be in-line with KME’s retail development activities.

MAIN TASKS Study and analyze the competitor activities in the broadest sense in the field of service and after sales;

 

Competitor activities: Map and describe all services:

  • Warranty processes; parts delivery, compensation, etc.
  • After sales activities; Extended warranty, road side assistance, service/maintenance packages, etc

Internal; Reflect upon the market findings and identify Kawasaki fields of excellence and short coming for future improvement;

  • Warranty conditions,
  • Retail development,
  • Factory developments and trends.

 

JOB REQUIREMENTS
  • Minimum Education MBO/HBO Education
  • College or advanced college education, preferably automotive/engineering (IVA) or journalism.
  • Good command of English.
  • Will this include visiting dealers or other important contacts.
Arbeidsvoorwaarden

Working conditions

  • This position trainee is a temporary activity focused only and solely at the market study. (With a maximum of 6 months). This could also be done as a final assignment trainee.
  • Trainee will work directly together with the TSD DSM and will discuss and conclude the activities as instructed/guided by him.

The candidate recieves a internship compensation.

The working activities can be done partly from home.

Overige informatie

Additional information:

Our office is located in Hooddorp and is easy accesible by public transport.

We have also plenty of own parking places available.

Sollicitatie informatie

If you have any questions and/or remarks in relation to this exciting position then please contact our Human Resources Section by telephonenumber 0235670500.

To apply?

Send your motivation and c.v. to humanresources@kawasaki.eu.